Do you have a natural talent for building relationships? Are you looking to hone your negotiating abilities? Do you want to level-up your critical thinking and communication skills? Do you share our passion for delivering best-in-class client experience and finding innovative and creative solutions for business owners? If so, this is the role to kick-start your sales career.
TELUS Small Medium Business (SMB) is the fastest-growing and largest business segment in the industry. We’re taking the next big step in our journey to become the digital-first technology provider of choice for customers. We’re helping small and medium business owners see how secure, simple, and worry-free technology can be.
As an Account Manager, you are a self-starter – you are someone who will acquire new business by serving private-sector companies. You are creative, resilient, and passionate about learning and about exceeding sales goals. You find real solutions for customers from our core Business products (Mobility, Fibre Internet, Business Security Services, Fleet Services, and Web Solutions) so that they can stay focused on growing their business.
What you will love about this role
$90,000 on target earnings with uncapped commission potential and generous company contributions to TELUS Shares
Comprehensive benefits that start from day one of employment and a health spending account
Opportunity to build a strong sales foundation
Potential to develop into advanced sales roles or even sales leadership roles within SMB or across TELUS
Supportive high-velocity environment where everyone has a shared passion for winning
Experience of selling various verticals within small business
Active support of your personal development with leading-edge training and development tools
Managers who genuinely care about your growth within the organization
Colleagues and mentors who are among some of the best sales leaders in the industry
Hybrid work model available, offering flexibility that balances a high-performance sales culture with employee autonomy
How you will succeed
Acquiring new small business accounts via outbound sales campaigns
Making 40+ calls per day to outbound sales prospects to generate opportunities and build a robust pipeline
Managing a full sales cycle, from qualifying leads to closing new clients
Delivering best-in-class customer experiences, building strong relationships, and influencing decision makers
Actively listening to customers, completing needs analyses, and quickly identifying and recommending solutions to fit their current needs and future plans
What you bring
Positive mindset and high energy level
Ability to establish customer rapport and build relationships on the go
Entrepreneurial approach paired with a laser-focused pursuit of success
Eagerness for learning and career growth
Discipline around time management, setting priorities, and accomplishing goals
Adaptability to change in a high-performing and fast-paced environment
Confident interpersonal, communication, collaboration, and virtual presentation skills
Salary Range:
$59,000-$89,000
Performance Bonus or Sales Incentive Plan:
$30,000-60,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
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